I don't know where I first saw a picture of a wedding program that
doubled as a fan, but I loved the idea immediately. I knew I'd be
making some for our wedding eventually. When I started to work on a
design recently, I wasn't happy with any of my drafts. I originally
tried to use
the "monogram" I wrote about a while back. I didn't like the results. I kept wishing that our program fans could look like
our guest book poster.
I decided to reach out to Tasha Montgomery, the artist behind
AmpersandInk Designs
and our beautiful poster. We loved the illustration that Tasha created
for our poster and were thrilled when she gave us permission to use it
on our program fans.
Now that I had permission to use
the illustration, I had to change the text to work for our program.
While I consider myself pretty tech savvy, I had always been intimidated
by the software programs I'd need to use to make the edits (Photoshop,
InDesign, Illustrator, etc.). I spent a few frustrating nights at the
computer before things finally "clicked" for me while using
Illustrator. Suddenly, I was tweaking layout and using glyphs (pretty
characters that come with a font that you can't use in simpler word
processing programs).
I was so proud of the final
product. I had wanted to print the programs at home, but my Epson
Artisan can't handle the nice, linen card stock that I bought from Cards
& Pockets for this project. A colleague suggested I take the files
and paper to our copy center at work. They were happy to do personal
jobs. Their prices seemed reasonable and the brochures they did for our
office always looked great. I dropped everything off and almost
sprinted to pick them up two days later when I got the call that they
job was done.
They did it all wrong.
I
opened the box and my heart sank. They had resized my image to fit the
entire page. Perhaps I missed a setting that would prevent that in
Illustrator, but every time I test printed the files, the size was
exactly as I designed it. I couldn't really have 8.5" x 11" fans!
They'd look ridiculous!
What's more, the quality of the
printing varied dramatically throughout the stack. Some pieces were
just fine, others were faded out, as if the machine that printed them
was low on ink. They also told me that they lost about 30 pieces of my
beautiful card stock to a printer jam. I was kind of puzzled by that,
but there was nothing I could do about it.
To
their credit, they offered to reprint the job and not change the size,
but they didn't have any paper that was nearly as nice as the card stock
I gave them. I didn't even have enough card stock left for that and I
didn't feel like there was any guarantee that the quality of the color
would be better.
I quickly emailed
T&N Printing,
the people who printed my guest book poster. I asked if they'd be
willing to print on the back of the paper I had and they told me to come
right over. Within minutes of walking in the door, they handed me the
product of a test print. I think I heard birds singing.
As
I waited, I looked around the shop and saw about half a dozen jobs that
were being done for other offices where I work, including the
President's office. That was telling!
The staff at the
shop was nice enough to do all the cutting for me, too. I had
anticipated spending some time with my office's paper cutter after
hours, but a big, paper cutting machine took care of that task pretty
quickly.
The
print shop at work didn't charge me for the job when they saw my
reaction to the finished product and acknowledged that they had resized
my images. I know how much they would have charged me, though, and
expect to pay more at the independent printer. In the end, T&N
charged me half what the print shop at work would have charged. I was
stunned and very grateful.
I'm
so happy with the final product. The size is perfect, the colors are
strong, and the text (which I can't really show) looks fantastic. I'm
so excited to move to the next part of this project, putting the fans
together.
The first job vs. the second
Did you have any vendor mishaps? How did you resolve them?