Monday, March 15, 2010

Gilt Groupe Fail, part 2

Speaking of drop shippers, remember my last problem with Gilt? Seems they feel really, really badly about it. They're sending me some cuff links that I never ordered.



I'll give them a couple hours to realize they sent the email to the wrong batch of people. If they don't realize what they did, I'll let them know. Marc's not the french cuff sort of guy.
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4 comments:

  1. I got this email too!!!! I sent a reply back, "Uhh, I've never purchased anything from Gilt, let alone cuff links. Why did I get this?!" Email fail.

    ReplyDelete
  2. Earlier today, we mistakenly sent an email regarding an order for a pair of cufflinks. We sincerely apologize for the error and we want to assure you that your account was not and will not be charged for this order.

    We truly value you as a member, and look forward to assisting you with your future orders. Again, our apologies. Please feel free to contact us at support@gilt.com if you have additional questions or comments.

    Sincerely,

    Customer Support
    Gilt Groupe

    ReplyDelete
  3. I got this email as well. I'm guessing someone is out looking for a job.

    ReplyDelete

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